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#810 – Photos Uploaded with Gray Spot when large

Posted in ‘Support’
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Saturday, 26 September 2020 08:36 CEST
fotisman01
Greetings. When a photo is uploaded for an ad, if the photo is larger than 2Mb, then the photo is displayed like the attached.




Joomla! version :3.9.19
PHP version :7.2.33
AdsManager version :3.2.4

Custom Fields

Joomla Version 3.9.19
PHP Version 7.2.33
Product AdsManager
Product Version 3.2.4
Attachment
capture.png
Monday, 28 September 2020 15:23 CEST
loic
Hello,

that's an issue with the image uploader, it is closely linked to the user's connexion speed and the host of your website.

We are currently working on the adsManager uploader to remove that issue.

Best regards.
 
Sunday, 03 April 2022 09:01 CEST
fotisman01
Greetings.

We updated our website today and the issue is still here.

Can you please advice?
Monday, 04 April 2022 16:08 CEST
loic
Hello,

The fix for that issue was not in the last version.

Did you try to reduce the size of the images in the configuration of AdsManager ?

Best regards.
 

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