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Accueil / forum / Support / PaidSystem Support / lost picture

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lost picture

edvgrueber
Topic Author
Offline
Silver

10 years 10 months ago #5365 by edvgrueber

lost picture was created by edvgrueber

Hello,
we have a problem on the site with the paid module.

If we will set a ad this also stored but always lost the pictures.
If we get the ads module alone it is ok.

Additionally, e-mails are sent to the customer.

tompap
Offline
Gold

10 years 10 months ago #5373 by tompap

Replied by tompap on topic lost picture

Did you add some paid image ?
There is a known issue that will be fixed on monday for paid images on 2.9.11 (fix in 2.9.12)

edvgrueber
Topic Author
Offline
Silver

10 years 10 months ago #5423 by edvgrueber

Replied by edvgrueber on topic lost picture

yes we have same paid image but without paid image it is the same.

tompap
Offline
Gold

10 years 10 months ago #5433 by tompap

Replied by tompap on topic lost picture

Please send us per mail (URL + admin account) + link to this thread so we can check.

Can the bug be reproduced in the backend?

edvgrueber
Topic Author
Offline
Silver

10 years 10 months ago #5520 by edvgrueber

Replied by edvgrueber on topic lost picture

Hello,
we only give you up to now read the data on May 27 by e-mail sent nothing of you.
Could you please give an answer once.

tompap
Offline
Gold

10 years 10 months ago #5537 by tompap

Replied by tompap on topic lost picture

Hello, last week was a short week, due to national holiday we will be back to you this week with a fix or a solution.

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