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Accueil / forum / Support / AdsManager Support / Usesrs Getting Logged Out When Clicking Home Menu

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Usesrs Getting Logged Out When Clicking Home Menu

mshihan
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7 years 9 months ago #26215 by mshihan

Replied by mshihan on topic Usesrs Getting Logged Out When Clicking Home Menu

Hello,
Yes it is still there and also there is login redirection issue, for an example if I change the login redirection from home to my profile, the profile information is showing on the front page after logged in.

If I click on the logo instead of home menu to return to front page, there is no automatic logout issue. This issue is only having with the home menu.

Best Regards

loic
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7 years 9 months ago #26223 by loic

Replied by loic on topic Usesrs Getting Logged Out When Clicking Home Menu

Hello,

Are you sure you are using the last version ?
There seems to be a big issue with the router of AdsManager.

Best regards.

mshihan
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7 years 9 months ago #26229 by mshihan

Replied by mshihan on topic Usesrs Getting Logged Out When Clicking Home Menu

Hello
Yes I am using the latest version 3.1.11.
How to fix the router issue?

Best Regards

mshihan
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7 years 9 months ago - 7 years 9 months ago #26230 by mshihan

Replied by mshihan on topic Usesrs Getting Logged Out When Clicking Home Menu

Not displaying com_contact address issue is now fixed after updating joomla version to 3.7.4. But this update did not help to fix automatic logout issue when clicking the home menu with microsoft edge. This bug is also having with firefox and chrome mobile browsers, but it's fine with desktop versions of firefox and chrome.

Last edit: 7 years 9 months ago by mshihan.

loic
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7 years 9 months ago #26238 by loic

Replied by loic on topic Usesrs Getting Logged Out When Clicking Home Menu

Hello,

for the logout issue, that really weird, Did you install a user plugin or something like that ?
Could you send an email at support @ juloa.com (remove the spaces) with the details ?
Since we cannot reproduce that issue, we need to take a look on your website.

Best regards.

mshihan
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7 years 9 months ago #26244 by mshihan

Replied by mshihan on topic Usesrs Getting Logged Out When Clicking Home Menu

As a user plugin I am using an sms plugin for phone number verification during joomla registration,
I just sent you the details. Could you please check this for me.

Best Regards

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