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Accueil / forum / Support / AdsManager Support / [RESOLVED] Report type field failure

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[RESOLVED] Report type field failure

nocturna
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7 years 8 months ago - 7 years 8 months ago #26365 by nocturna

[RESOLVED] Report type field failure was created by nocturna

Hello,

I have in the ad details view a field of type Report (ad_report) that works perfectly but only if the frontend language of my site is English.

When I select the correct language for the frontend on my site (Catalan language) the Report field does not work. Selecting the send button to send the report is blocked and does not send.

I do not understand why this happens.

How can we fix it?

Thank you very much,

Best regards,

J

Last edit: 7 years 8 months ago by loic.

juloaadmin
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7 years 8 months ago #26375 by juloaadmin

Replied by juloaadmin on topic Report type field failure

Could you please check the javascript console F12 I think there is an javascript error. Otherwise please send us the URL so we can check

nocturna
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7 years 8 months ago #26387 by nocturna

Replied by nocturna on topic Report type field failure

Hello,

Thanks for your reply.

I have reviewed the console with F12 and I have not seen any type of error.

My site is not yet finished and is offline.

Can I resend access credentials to This email address is being protected from spambots. You need JavaScript enabled to view it. so they can review this topic?

Thank you very much,

Best regards,

J

juloaadmin
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7 years 8 months ago #26395 by juloaadmin

Replied by juloaadmin on topic Report type field failure

yes send a mail with all details sand link to this post

nocturna
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7 years 8 months ago #26400 by nocturna

Replied by nocturna on topic Report type field failure

OK thanks,

The mail is already sent,

Regards,

J

juloaadmin
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7 years 8 months ago #26408 by juloaadmin

Replied by juloaadmin on topic Report type field failure

Hello,

We are moving to a ticket system to improve the support we will check the mail but the best is to use the ticket system now

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