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Accueil / forum / Support / Invoicing Support / Mails are not dating Confirmation Order

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  1. forum
  3. Support
  5. Invoicing Support
  7. Mails are not dating Confirmation Order

Mails are not dating Confirmation Order

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10 years 11 months ago #4793 by frango
Replied by frango on topic Mails are not dating Confirmation Order
Invoices section in the configuration of the mails, an e-mail order confirmation is sent, this is the mail is not being sent, does not reach the user or administrator.
I send you enclosed a picture from your site to see if I better understand the problem I have.
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10 years 11 months ago #4794 by frango
Replied by frango on topic Mails are not dating Confirmation Order
I associate the image with the problem that is happening in sending order confirmation by email. the problem is that when making the order confirmation does not come to me or user the email confirmation.
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10 years 11 months ago #4801 by tompap
Replied by tompap on topic Mails are not dating Confirmation Order
as discuss by email.

The "new email" are sent when you create manually an order/invoice from the backend in state = new.

When the invoice is generated by AdsManager, the state is already "pending". so you will receive a mail with you select a payment method. you will receive another mail when payment is done.
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10 years 11 months ago #4807 by frango
Replied by frango on topic Mails are not dating Confirmation Order
Ok
Thanks
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10 years 11 months ago #4843 by tompap
Replied by tompap on topic Mails are not dating Confirmation Order
You're welcome
The following user(s) said Thank You: frango
  1. forum
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