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Accueil / forum / Support / Invoicing Support / [SOLVED] Invoicing order confirmation

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  1. forum
  3. Support
  5. Invoicing Support
  7. [SOLVED] Invoicing order confirmation

[SOLVED] Invoicing order confirmation

  • hatprostudios
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10 years 11 months ago - 10 years 11 months ago #4889 by hatprostudios
[SOLVED] Invoicing order confirmation was created by hatprostudios
Invoicing order confirmation not recived by client, why!
menix
Last edit: 10 years 11 months ago by loic.
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10 years 11 months ago #4906 by loic
Replied by loic on topic Invoicing order confirmation
Hello,

Did he received other mails like the ad confirmation mail ?
  • hatprostudios
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10 years 11 months ago - 10 years 11 months ago #4908 by hatprostudios
Replied by hatprostudios on topic Invoicing order confirmation
Only the payment with the invoice pdf (after he completed the payment), with the administrator is the same, I recive the mail with the invoice after the payment is complete
menix
Last edit: 10 years 11 months ago by hatprostudios.
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10 years 11 months ago - 10 years 11 months ago #4929 by loic
Replied by loic on topic Invoicing order confirmation
Hello,

Did you take a look at the mail tab in the administration ?
Is the mail enabled in the backend ?

You should receive only 2 mails with adsmanager/invoicing.
One mail when a payment is selected. (with the order.pdf)
One mail when the payment is done (with the invoice.pdf)

the new order mail is only sent when using Invoicing is standalone (manual invoice creation)
Last edit: 10 years 11 months ago by tompap.
The following user(s) said Thank You: hatprostudios
  • hatprostudios
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10 years 11 months ago #4946 by hatprostudios
Replied by hatprostudios on topic Invoicing order confirmation
Of course it is enable and I recive the invoice.pdf, I was worried about the order.pdf because I didn't recived (I didn't know that only when I do a manual invoice is transmited) but now I understand. Thank you!
menix
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10 years 11 months ago #4986 by loic
Replied by loic on topic Invoicing order confirmation
Good news :)

I change the topic's statut to solved.
  1. forum
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  5. Invoicing Support
  7. [SOLVED] Invoicing order confirmation
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