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Accueil / forum / Support / Invoicing Support / Problem purchase credits

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Problem purchase credits

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juri1979
Topic Author
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Gold

11 years 7 months ago #745 by juri1979

Problem purchase credits was created by juri1979

When a user buys credits payment via paypal to be successful, however, has purchased credits are not accredited.

tompap
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11 years 7 months ago #753 by tompap

Replied by tompap on topic Problem purchase credits

Hello,

Here is the checklist for payment not automatic:

Is your server online (if not, paypal cannot contact your server)
Are you using sandbox ? (check on vendor and buyer account that the payment is not in pending state)
In normal mode (check the same thing)
Check the log file in Invoicing (to see if you have some log from your transaction)
Check your apache log to see if you are receiving a notification from paypal "task=process& ... =paypal)
Is the "Offline" mode activated in Joomla (If yes, invoicing cannot process to the notification from paypal).

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