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Accueil / forum / Support / Invoicing Support / Problem with generating pdf

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Problem with generating pdf

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8 years 9 months ago #21105 by marimai
Problem with generating pdf was created by marimai
Hi, I my invoicing system wont generate pdf. Please help :(
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8 years 9 months ago #21115 by loic
Replied by loic on topic Problem with generating pdf
Hello,

Could you give me the error displayed when you generate a PDF ?

Did you custom the HTML of the pdf template ? If yes, did you try to come back to a default template ?

Best regards.
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8 years 9 months ago #21125 by marimai
Replied by marimai on topic Problem with generating pdf
It wont give me any error. When I click pdf icon, browser window will just load very long time and then it gives me nothing, just blank page.

I did customize html and pdf template. And I tried with default template but nothing, still the same.
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8 years 9 months ago #21135 by loic
Replied by loic on topic Problem with generating pdf
Hello,

Could you send admin + FTP account at support @ juloa.com (remove the spaces) ?
We will take a look at the issue.

Best regards.
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