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Accueil / forum / Support / Invoicing Support / Invoicing process

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  1. forum
  3. Support
  5. Invoicing Support
  7. Invoicing process

Invoicing process

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8 years 8 months ago #21547 by zhchoong
Invoicing process was created by zhchoong
Hi Admin,

I see that an invoice is created whenever a user clicks on my order pack (created from virtual money) and sends out an email to them regardless whether they have make payment or not.

Correct me if i am wrong, the steps to the invoicing process:
1) User clicks on the order pack
2) Website directs the User to the invoice/payment page
3) System automatically generates an invoice and sends it out to User via Email and an invoice log in his account (where he can see in his "My Invoice" page) regardless payment is made or not.
4) User made payment.
5) system will only resend the same invoice and reflect a zero outstanding amount if the user makes payment.

Is there a possibility to configure the invoicing module to only issue an invoice and receipt instead whenever they have made a payment?
thanks.
marcus.
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8 years 8 months ago #21553 by juloaadmin
Replied by juloaadmin on topic Invoicing process
Hello it's just an order that is created not an invoice. It become an invoice only when payment is done.
You can configure to send mail only when the payment is done, and not when payment is pending.

Regards,
The following user(s) said Thank You: zhchoong
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8 years 7 months ago - 8 years 7 months ago #21558 by zhchoong
Replied by zhchoong on topic Invoicing process
Hi Admin,

I think i got the idea.
Please consider this issue to be resolved.

thanks for your help.
marcus.
Last edit: 8 years 7 months ago by zhchoong. Reason: add another sentence to update status for this support.
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8 years 7 months ago #21576 by juloaadmin
Replied by juloaadmin on topic Invoicing process
Great ! :)
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