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Accueil / forum / Support / Invoicing Support / [RESOLVED] User name in buy credits

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  1. forum
  3. Support
  5. Invoicing Support
  7. [RESOLVED] User name in buy credits

[RESOLVED] User name in buy credits

  • alexandre-df
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8 years 1 month ago - 8 years 2 weeks ago #24293 by alexandre-df
[RESOLVED] User name in buy credits was created by alexandre-df
HI,

I have a problem:

When I click the button to buy credits (1), the user name does not appear in the user's details (2).
When I click the button "edit use details" (3), the user name appears blank(4 ) in User Profile.
Even after filling in the field and clicking save, it does not save the information and the name goes blank again.
See picture

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Last edit: 8 years 2 weeks ago by loic.
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8 years 1 month ago #24303 by loic
Replied by loic on topic User name in buy credits
Hello,

If you try to fill that field from the back end (Components -> Invoicing -> Clients), is it correctly saved ?

Best regards.
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8 years 1 month ago #24317 by Klusek1978
Replied by Klusek1978 on topic User name in buy credits
I have the same problem,
  • alexandre-df
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8 years 1 month ago #24330 by alexandre-df
Replied by alexandre-df on topic User name in buy credits
I wrote the name in the backend, but it does not appear in the front end

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8 years 1 month ago #24347 by loic
Replied by loic on topic User name in buy credits
Hello,

Could you send FTP + admin account at support @ juloa.com (remove the spaces) ?
The support team will take a look.

Best regards.
  • alexandre-df
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8 years 2 weeks ago #24676 by alexandre-df
Replied by alexandre-df on topic User name in buy credits
Thank you. I have resolved
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