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Problem with uploaded photos

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jrousis
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8 years 7 months ago - 8 years 7 months ago #21598 by jrousis

Problem with uploaded photos was created by jrousis

Hello.
Recently i have upgrade the ads manager to 3_1_6 and some problems seems with the uploaded photos of the ads.
Some photos, especialy the big ones are saved in the sarver with a blank area...
I tried to change the settings of the size limit of the photos but nothing...
(I have to say also that recently i have move the site to a new server).

the uploaded photos looks like this:
Link photo

Could you please help me to find the reason?

Last edit: 8 years 7 months ago by jrousis.

juloaadmin
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8 years 7 months ago #21611 by juloaadmin

Replied by juloaadmin on topic Problem with uploaded photos

There was no change of uploader recently. The problem is with all photo are it's depending on the size of the original image ?
did you try different option like fit to box for image conversion ?

jrousis
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8 years 7 months ago #21621 by jrousis

Replied by jrousis on topic Problem with uploaded photos

Is getting better when i reduce the "Max Ad Image Width" and the Max "Ad Image height". But looks the the ratio is responsible for this... i don't know what is the right settings i have to put... this time i have it 960 X 640 and it looks to solve the problem. General the smaller setting size is the better. Is there any limit?
Also i am wondering if i have to check the PHP configuration because as i told you recently i have moved the site to a new server.

juloaadmin
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8 years 7 months ago #21650 by juloaadmin

Replied by juloaadmin on topic Problem with uploaded photos

There are 2 options to configure. Maxwidth/maxheight then "crop to fit or resize". In one case the image will fit all the space it the other case the image is just smaller or egal to max width and max height.

jrousis
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8 years 7 months ago - 8 years 7 months ago #21890 by jrousis

Replied by jrousis on topic Problem with uploaded photos

I try many compinations of the options.. btu still the problem remains.
And i notice that in the same add bigger photos are uploaded good and smaller(i mean in MB) are cuted this way...
The problem apears just after i move the site to a new server.
Here is a sample:
greeksurf.com/images/com_adsmanager/cont...ness-hook_1529_1.jpg

Last edit: 8 years 7 months ago by jrousis.

juloaadmin
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8 years 7 months ago #21914 by juloaadmin

Replied by juloaadmin on topic Problem with uploaded photos

Oh strange.
Are you able to reproduce on demo.joomprod.com/adsclarity ?
with the same image.

I don't know what can be the cause of this :/

Did you try on a dev server ? to see if it's not a server issue ?

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