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Vendor Logo not displaying on PDF invoice or order

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8 years 1 month ago #24249 by kgeary
Vendor Logo not displaying on PDF invoice or order was created by kgeary
When a PDF invoice or order is generated the {vendor_logo} field image is not displaying.
Instead there is an error message
"Image not found
www.equine-info.com/devsite//media/com_i...es/vendor/logo-1.png"

You can see there's a mistake in the URL with the double slash before media.
I have looked everywhere to try to fix this error.
Please advise.

The HTML version available in the Joomla Invoicing admin interface displays correctly.
But the PDF version is broken in both the Joomla Admin in the the Front End for the customer.
thanks, Kathy
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8 years 1 month ago #24275 by loic
Replied by loic on topic Vendor Logo not displaying on PDF invoice or order
Hello,

The double slash cannot be the cause of the error.

Is your website in https ?

Best regards.
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8 years 1 month ago #24291 by kgeary
Replied by kgeary on topic Vendor Logo not displaying on PDF invoice or order
You're right, when I go to this address the image displays.

www.equineinfoexchange.com//media/com_in...ges/vendor/logo-.jpg

However, see the screenshot attached of the PDF showing NO IMAGE with the error message
IMAGE NOT FOUND

Site is not HTTPS://
Attachments:
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8 years 1 month ago #24302 by loic
Replied by loic on topic Vendor Logo not displaying on PDF invoice or order
Hello,

Did you update invoicing to the last version ? That issue was solved with it.

Best regards.
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8 years 1 month ago #24382 by kgeary
Replied by kgeary on topic Vendor Logo not displaying on PDF invoice or order
Can't find the download link for newest Invoicing.
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8 years 1 month ago #24394 by loic
Replied by loic on topic Vendor Logo not displaying on PDF invoice or order
Hello,

Log with your account and go to that page www.joomprod.com/download.html

The link will be in the list.

Best regards.
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