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Accueil / forum / Support / PaidSystem Support / I can't figure payment out

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I can't figure payment out

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9 years 2 months ago #18399 by zevjanglo
I can't figure payment out was created by zevjanglo
Hi. I still haven't been able to figure this whole sytem out. I'd like to use the credits system

1. When a user wants to buy a package that costs money, he selects the option he wants and presses Save. If he doesn't have enough credits, then an error message comes up- "you don't have enough credits". WHY? He should be taken to buy credits automatically. How can we set that up?

2. ok. So i change it to per ad mode, and when I select the paid option I want and press save, I get taken to the User profile page, where I'm asked for address, zip code, country. Wh? I don't want that? How can i get rid of that, or at least ask for less info?

3. But it doesn't matter anyway, because even when I fill it all out and press Save, the page reloads as if I didn't do anything. It won't sae my details. That's a weird glitch. Hw can i fix it?

Thanks.
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9 years 2 months ago #18417 by loic
Replied by loic on topic I can't figure payment out
Hello,

1. The credits package cannot be bought with credits
In you don't have enought credits when you wish to buy something, then this message appear. There is not other setting for that yet.

2. In the next version of Invoicing, the profile page displayed before the invoice will be optional, you will be able to disable it from the configuration of the Invoicing component.

3. That is clearly not normal, Are you sure about filling all the field ? Could you enable the error reporting of Joomla and retry ?

Best regards.
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9 years 2 months ago #18489 by zevjanglo
Replied by zevjanglo on topic I can't figure payment out
I'm doing it again, with error reporting set to maximum, and then also development, but it doesn't show any errors. On previous pages, it did show errors.
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9 years 2 months ago #18515 by loic
Replied by loic on topic I can't figure payment out
Hello,

Could you send a FTP + admin account at support @ juloa.com (remove the spaces) ?
I will take a look directly on your website.

Best regards.
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