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Accueil / forum / Support / UserSubs Support / ReCaptcha is ignored

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  1. forum
  3. Support
  5. UserSubs Support
  7. ReCaptcha is ignored

ReCaptcha is ignored

  • thomas.engbert
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8 years 9 months ago #20990 by thomas.engbert
ReCaptcha is ignored was created by thomas.engbert
Hi all,
i want to enable recaptcha for spam prevention.
The "AdsManagerContent - ReCaptcha"-Plugin is enabled and filled with the right values from google, also the system-captcha is enabled.

But:
When i fill the form for an ad, the captcha is displayed. But i can fill it or i can just leave it blank - in booth cases the form will be send. It's just getting ignored.

Any ideas for my problem? Or am i unthinkingly?

Thank you all!

Thomas
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8 years 9 months ago #20994 by loic
Replied by loic on topic ReCaptcha is ignored
Hello,

Try to disable the system - captcha and retry, if it doesn't work, try the simple captcha.

Tell me if the simple one works, if yes, then there is a problem with the ReCaptcha, if no, then there is a problem with AdsManager.

Best regards.
  • thomas.engbert
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8 years 9 months ago - 8 years 9 months ago #20997 by thomas.engbert
Replied by thomas.engbert on topic ReCaptcha is ignored
Thank you for your help!

I tried exactly you suggested:
I disabled the system-captcha->problem still exists.
Disabled the Recaptcha-Plugin and enbled the Simple captcha-Plugin->problem still exists.
Set the system-config-captcha to simple->problem still exists.

What can I do to make it work?

Thank you-
Thomas
Last edit: 8 years 9 months ago by thomas.engbert.
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8 years 9 months ago #21003 by loic
Replied by loic on topic ReCaptcha is ignored
Hello,

Could you send FTP + admin account at support @ juloa.com (remove the spaces) ?
We will fix that issue directly on your website.

Best regards.
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