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Accueil / forum / Support / VirtualMoney Support / [SOLVED] Credits paid in invoicing but not applied

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[SOLVED] Credits paid in invoicing but not applied

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9 years 9 months ago - 9 years 9 months ago #12358 by thal0029
When a user pays for our product it takes them to paypal and allows them to pay. They get an email saying Payment Confirmation. In the invoicing component the status says paid. But in virtual money the Orders says pending. The credits are not applied to the user. How do I get it to automatically apply the credits to the user? Thanks!! I have the mode set to credit system.

Here is my invoicing log if it helps:

2015-07-07 12:06:28 GMT: Array
(
[option] => com_invoicing
[view] => payment
[task] => process
[method] => paypal
[mc_gross] => 25.00
[protection_eligibility] => Ineligible
[payer_id] => NUZGY288285RN
[tax] => 0.00
[payment_date] => 05:06:16 Jul 07, 2015 PDT
[payment_status] => Completed
[charset] => windows-1252
[first_name] => Me
[mc_fee] => 1.03
[notify_version] => 3.8
[custom] =>
[payer_status] => verified
[business] => This email address is being protected from spambots. You need JavaScript enabled to view it.
[quantity] => 1
[verify_sign] => AHt1zhqIhOnDbLEsIeNuqeqQW4ZoAa3il6SIM9i72lK0w6dOSvR.vWy2
[payer_email] => This email address is being protected from spambots. You need JavaScript enabled to view it.
[txn_id] => 0K499880GY210235A
[payment_type] => instant
[payer_business_name] => Buyers name
[last_name] => Evans
[receiver_email] => our This email address is being protected from spambots. You need JavaScript enabled to view it.
[payment_fee] => 1.03
[receiver_id] => WUFN5THE36PEQ
[txn_type] => web_accept
[item_name] => 49
[mc_currency] => USD
[item_number] => 180
[residence_country] => US
[handling_amount] => 0.00
[transaction_subject] =>
[payment_gross] => 25.00
[shipping] => 0.00
[ipn_track_id] => a17002c168bb
)

2015-07-07 12:06:28 GMT: Paypal Begin
2015-07-07 12:06:33 GMT: Payment OK Array
(
[invoicing_invoice_id] => 180
[status] => PAID
[processor] => paypal
)
Last edit: 9 years 9 months ago by loic.
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9 years 9 months ago #12370 by loic
Hello,

Could you check if the plugin Invoicing Virtualmoney Generator Plugin is enabled ?
It is this plugin that trigger the transaction in Virtualmoney.

Best regards.
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9 years 9 months ago #12381 by thal0029
Awesome! That did the trick!! Thank you so much!
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9 years 9 months ago #12391 by loic
Good news :).

Best regards.
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