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Accueil / forum / Support / VirtualMoney Support / [RESOLVED] Vertual Money Pack Purchasing Issue

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[RESOLVED] Vertual Money Pack Purchasing Issue

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mshihan
Topic Author
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Gold

8 years 11 months ago - 8 years 11 months ago #19974 by mshihan

[RESOLVED] Vertual Money Pack Purchasing Issue was created by mshihan

Hi

In my site I have three credit packs. DEFAULT USD5 ( 10 credits ) , PACKAGE1 USD10 ( 20 credits ) , PACKAGE2 USD20 (40 credits)

My firs issue is for an example a user want to purchase DEFAULT USD5 ( 10 credits ), he can earn credits using the payment option ( Pay with Credits ) without paying a single amount of money or credits.

Another issue is for an example a user purchased a credit pack, he is not getting the credits included with the package, but he is getting 5 credits for USD5 ( not 10 credits for USD5 )

So could you please tell me how to solve these issues, and also please tell me how to set new registered users for 0 credits and please tell me how to exclude Pay with Credits option for purchasing credit packs.

Best Regards

Last edit: 8 years 11 months ago by loic.

loic
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8 years 11 months ago #20007 by loic

Replied by loic on topic Vertual Money Pack Purchasing Issue

Hello,

Check the plugins in the backend to see if the plugin 'Invoicinggenerator' for virtualmoney is eabed.

For the first problem, I don't really understand, the user can pay an invoice with credits and you don't want him to do that ?

Best regards.

mshihan
Topic Author
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8 years 11 months ago #20024 by mshihan

Replied by mshihan on topic Vertual Money Pack Purchasing Issue

For the first problem, a new registered user is getting 5 credits automatically, using that 5 credits he can purchase another 5 credits, no credits are decreasing from his balance, but he can purchase and increase his credit balance as much as he want.

Best Regards

loic
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8 years 11 months ago #20040 by loic

Replied by loic on topic Vertual Money Pack Purchasing Issue

Hello,

If the plugin invoicing payement Virtualmoney is enabled, then you need to disbale it. It will solve the problem.

Best regards.

mshihan
Topic Author
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8 years 11 months ago #20061 by mshihan

Replied by mshihan on topic Vertual Money Pack Purchasing Issue

Hi

After disabling Invoicing Virtual money plugin, the problem is solved.
Thank you for your quick support.

Best Regards

loic
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8 years 11 months ago #20077 by loic

Replied by loic on topic Vertual Money Pack Purchasing Issue

Great news

I update this topic to resolved.

Best regards.

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